Shopping Online

Welcome to M·A·C Online. Shopping is easy, convenient and secure. Simply select the product you want to purchase and follow the steps below:

Step One

Rollover a product image and click on the Preview Shades button. Select your desired shade, size or form as relevant and then click the shopping bag icon. You may also click the Shop Shades button to see additional product information.

For products of single shade, size or form as relevant, click the Add to Bag button.

Step Two

When you have finished selecting products for purchase, click the shopping bag icon found on any page or click the Checkout button that will be displayed each time you add an item to your cart. Follow the onscreen instructions to proceed through the checkout process and submit your order.

Please note: you may change the contents of your shopping bag including the quantity of each item during checkout prior to clicking on Submit Order.

Step Three

An email confirming receipt of your order will be sent shortly after your order is submitted. If an order confirmation does not arrive within 24 hours after submission, please contact us by phone at 3101 4919 or via for assistance.

If you have any questions or concerns when placing an order or if you wish to inquire about a previously placed order, please contact the Customer Service at 3101 4919 during office hours or via CS@MACCOSMETICS.COM.HK. For fastest service, please have your order number available.



Click on the shopping bag icon to display your shopping bag with the list of the items selected for purchase, the quantities of each, and the cost of the purchase. You may remove items or change the quantities ordered on this page before proceeding to checkout.



If you wish to delete an item in your Shopping Bag, simply go to “View Bag” and select the "Remove" link below the product name. The item will be removed from your shopping bag.



This site is best viewed with Internet Explorer 6.0 or higher and a minimum monitor resolution of 1024 x 768. Please note that monitors display colors differently based upon their settings.

Please feel free to email us with questions about specific colors, and we'll be happy to provide you with any additional information we have available.



At, we understand how important security is to you. When you place an order at, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. We have used government approved encryption software. To find out more about SSL encryption software go to:

In order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software are the following:

- AOL 5.0 and higher
- Internet Explorer 5.0 and higher
- Mozilla Firefox
- Netscape 6.0 (Windows only)
- Safari
- Google Chrome




If an item selected is temporarily out of stock at the time of your order, the item will be unavailable for adding to cart. You may click on 'NOTIFY ME' to receive an email notifcation once the item is back in stock. The item will be available for ordering by that time.